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We have had a number of trades people in to do repairs. I always wear a mask and do a fist bump. No hand shake. I keep my distance and clean everything that he/they touch. I also have a HEPA air filter next to my chair. So far so good.
We have not required them to wear a mask lately but seeing infections rising, we may request the next one to wear a mask. If they refuse, I would not hesitate in letting them go and find another that will wear a mask. I would think if you requested that they mask up during your phone call they would comply.
Good luck.
Scott